Hello,

Is anyone else getting this?

I can sucessfully enter my username/password to get to the radar index, and
view the individual images.

However, when i go to view any of the animations, I get asked to enter my
username/password again and after doing so, no animation appears, only a
further request to enter my username/password.

Help!

Jim.

Hi Jim,

Working OK for me however I did have a similar problem last Wednesday which
seemed to clear the next day.

I did dens an e-mail to support so maybe that cleared the problem.

Best of luck


Chris
Kempston, Bedford

--

"Jim Smith" wrote in message
...
Hello,

Is anyone else getting this?

I can sucessfully enter my username/password to get to the radar index,
and
view the individual images.

However, when i go to view any of the animations, I get asked to enter my
username/password again and after doing so, no animation appears, only a
further request to enter my username/password.

Help!

Jim.

"Jim Smith" wrote in message ...
Hello,

Is anyone else getting this?

I can sucessfully enter my username/password to get to the radar index, and
view the individual images.

However, when i go to view any of the animations, I get asked to enter my
username/password again and after doing so, no animation appears, only a
further request to enter my username/password.

Help!

Jim.


Hi Jim,

I had the same problem last week as well, so I emailed Avbrief support.
This is part of the reply.

" Yes, I'm afraid we are experiencing certain authentication difficulties in
respect of our radar services for Radar-Only Members. These may have

resulted from measures taken to stop unauthorised free access to these

services by people using links obtained from newsgroups and the like.

Unfortunately, legitimate access has also been affected in some situations.

We do apologise most sincerely for any inconvenience caused and are working

to resolve the situation as quickly as possible. It is apparently a complex

problem (for historical reasons) - and we wish to resolve the issue on a

permanent basis rather than simply making a quick fix which may have other

security implications".

They were very helpful and resolved the problem for me almost immediately

Regards,

Rob
Chester, UK
http://www.west-cheshire.ac.uk/weather/

I have the same problem with 15 minute animations - but the 30 minute
animation is fine...

Paul
"Jim Smith" wrote in message
...
Hello,

Is anyone else getting this?

I can sucessfully enter my username/password to get to the radar index,
and
view the individual images.

However, when i go to view any of the animations, I get asked to enter my
username/password again and after doing so, no animation appears, only a
further request to enter my username/password.

Help!

Jim.

"Rob Bale" wrote in message
...
snuip
resulted from measures taken to stop unauthorised free access to these

services by people using links obtained from newsgroups and the like.


Not from this one I trust.

Victor

Thanks everyone for the replies.

I'll send an email to Avbrief support.

Jim.

"Rob Bale" wrote in message
...
"Jim Smith" wrote in message
...
Hello,

Is anyone else getting this?

I can sucessfully enter my username/password to get to the radar index,
and
view the individual images.

However, when i go to view any of the animations, I get asked to enter
my
username/password again and after doing so, no animation appears, only a
further request to enter my username/password.

Help!

Jim.


Hi Jim,

I had the same problem last week as well, so I emailed Avbrief support.
This is part of the reply.

" Yes, I'm afraid we are experiencing certain authentication difficulties
in
respect of our radar services for Radar-Only Members. These may have

resulted from measures taken to stop unauthorised free access to these

services by people using links obtained from newsgroups and the like.

Unfortunately, legitimate access has also been affected in some
situations.

We do apologise most sincerely for any inconvenience caused and are
working

to resolve the situation as quickly as possible. It is apparently a
complex

problem (for historical reasons) - and we wish to resolve the issue on a

permanent basis rather than simply making a quick fix which may have other

security implications".

They were very helpful and resolved the problem for me almost immediately

Regards,

Rob
Chester, UK
http://www.west-cheshire.ac.uk/weather/

"Rob Bale" wrote in message
...
snuip
resulted from measures taken to stop unauthorised free access to these

services by people using links obtained from newsgroups and the like.

"Victor West" wrote in message
...


Not from this one I trust.

Yes, it was, but just to clarify, no one is suggesting that anything
underhand happened. We found that it was possible to access certain radar
images with direct URLs, as sometimes are posted here to point out features
of particular frames. In shutting that door, we inadvertently restricted
access to the animations for some users.

Sorry, we'll try to get it fixed as soon as we can.

Julian Scarfe

"Julian Scarfe" wrote in message
...

Sorry, we'll try to get it fixed as soon as we can.

This should now be fixed. If the problems persist, please let
know.

Julian Scarfe