Why is it that Met Office customer services can't answer a simple
straight question? I sent them an email asking why on their webpages the
weather radar coverage doesn't include the Channels Isles, even though
there's a radar there (as seen on the tv broadcasts).

After 3 days, this was the reply I had:

Thank you for your request for information. The Met Office is a world
leader in the provision of advice on the weather and the natural
environment. As the UK’s national weather service for the past 150
years, we provide service to government departments, companies, retail,
industry and the media.

The following information will help us to direct your enquiry to the
specialist team best suited to your needs.

- company name / contact name
- telephone number
- fax number (if applicable)
- address
- email address
- type of weather information needed
- location
- dates
- the weather elements you are interested in
- purpose for the information

When we have received the information requested, we will be able to
forward your details to be dealt with quickly and efficiently. I
apologise if you have already provided some of this information and look
forward receiving the remaining details.

If you have any questions or would like to talk to one of our customer
advisors, please do not hesitate to contact us on 0870 900 0100.

Kind Regards


What's all this about? Can anyone else answer my question without this
pointless bureaucracy?

Andy.

--
Andy Smith