Well done Rob,

cheers, Dave
"Rob Overfield" wrote in message
...
After having a word with the nice people at BT Internet as regards the
flood
on Monday, I got this response today:
-------------------
Thank you for taking the time to contact the BT Customer Security Team
about
your concerns with newsgroup postings originating on our network.

At BT we are consistently looking at ways to improve the service we offer
our customers. As part of this we have put together an online
questionnaire
about the your experience of dealing with the BT Customer Security Team
which we would like to complete. The questionnaire can be found at the
following URL: http://home.btconnect.com/btquestionnaire and will only
take
a few minutes of your time. Your feedback will help us improve the
service
we offer you.

I have carried out an investigation into the posting you brought to my
attention and have taken action against our user to stop this happening
again.

I?m sorry to say, though, that I won?t be able to give you any more
information about the user in question.

Please accept my apologies for any inconvenience caused and do not
hesitate
to contact us with any further enquiries or comments.

Thank you again.

Yours sincerely,

Claire
BT Customer Security Team
http://www.abuse-guidance.com


--
Rob Overfield

"Seasons don't fear the reaper, Nor do the wind, the sun or the rain.."