On Sun, 06 Sep 2009 19:17:39 +0100, "Keith(Southend)"

Keith(Southend) wrote:

I just emailed AvBreif as I can only get the animation none of the
individual images.

Mmm, the emailed bounced !

I emailed support at about 6:30pm on Saturday and had an immediate
automated acknowledgement. This included the following information:

"AvBrief Private Members

Your queries will be handled as quickly as possible usually within one
business day."

So that means some time on Monday.

To say I am unimpressed would be a major understatement. In fact, it's
*completely unacceptable* for a paid service and it will a very
significant consideration when I next decide whether or not to renew.

--
Dave