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Old December 31st 08, 02:51 PM posted to uk.sci.weather
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Default Good customer service (Fourier Systems)

I bought a Fourier Data Logger MicroLite (LIT5016) over a year ago,
which worked fine. I emailed Fourier asking about a minor problem in
that the unit always said 'Battery Low', even though a new Battery had
be installed. This did not effect the data logging aspect of the unit.

After a number of emails trying to bottom out the problem they decided
to send me a brand new one, which I received today and works fine. The
old one I have returned as their R&D Department were interested as to
the cause of the problem.

http://www.fouriersystems.com/
http://www.fouriersystems.com/produc...ata_logger.php

So if you buy anything from Fourier I can from first hand give a thumbs
up to their after service as I really wasn't expecting them to send a
new one.

--
Keith (Southend)
http://www.southendweather.net
e-mail: kreh at southendweather dot net

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Old December 31st 08, 06:04 PM posted to uk.sci.weather
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Posts: 131
Default Good customer service (Fourier Systems)

Hi Keith
How do you use this data logger?
Regards
Rob
"Keith (Southend)" wrote in message
...
I bought a Fourier Data Logger MicroLite (LIT5016) over a year ago, which
worked fine. I emailed Fourier asking about a minor problem in that the
unit always said 'Battery Low', even though a new Battery had be installed.
This did not effect the data logging aspect of the unit.

After a number of emails trying to bottom out the problem they decided to
send me a brand new one, which I received today and works fine. The old
one I have returned as their R&D Department were interested as to the
cause of the problem.

http://www.fouriersystems.com/
http://www.fouriersystems.com/produc...ata_logger.php

So if you buy anything from Fourier I can from first hand give a thumbs up
to their after service as I really wasn't expecting them to send a new
one.

--
Keith (Southend)
http://www.southendweather.net
e-mail: kreh at southendweather dot net



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Old December 31st 08, 06:41 PM posted to uk.sci.weather
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First recorded activity by Weather-Banter: Sep 2004
Posts: 2,768
Default Good customer service (Fourier Systems)

Rob Brooks wrote:
Hi Keith
How do you use this data logger?
Regards
Rob


Hi Rob,

I use it for Grass Minimum logging at times when I'm away from home as
my traditional Grass Bulb Thermometer will only tell me what the lowest
temperature was over the total of days away.

I made some comparisons between the two and on the whole they were
pretty close.

--
Keith (Southend)
http://www.southendweather.net
e-mail: kreh at southendweather dot net


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